Privacy Policy

1. Definitions

• "Platform": Refers to the F4WARD website, mobile applications, and related services.
• "Personal Data": Any information that identifies or can identify an individual.
• "Cookies": Small text files stored on your device to collect information about your browsing activities.

2. Who We Are and What This Platform Covers

F4WARD is the data controller responsible for your Personal Data. This Privacy Policy explains how we collect, use, and protect your Personal Data when you use the Platform.

3. Information We Collect

We collect the following types of information:

• Personal Data: Includes your name, email, phone number, date of birth, and other contact details.
• Sport-Related Data: Includes your club history, performance metrics, and pathway/career information.
• Content Data: Includes photos, videos, and other materials you upload.
• Usage Data: Includes data such as IP address, browser type, and operating system.

4. How and Why We Use Your Information

We use your Personal Data for the following purposes:

• Operating and improving the Platform.
• Managing your account and providing customer support.
• Communicating with you, including updates, notifications, and promotional content (with your consent).
• Analysing usage patterns to enhance our services.

Your data will only be used as outlined in this Privacy Policy or as required by law.

5. Sharing Your Information

We may share your Personal Data with:

• Service Providers: Third parties that assist us, such as data hosting or customer support services.
• Business Transfers: During mergers, acquisitions, or similar transactions, your data may be transferred.
• Legal Compliance: To meet legal obligations or protect rights.

We do not sell your Personal Data to third parties.

6. Data Retention

We retain your Personal Data only as long as necessary for the purposes it was collected.

7. Security

We implement technical and organisational measures to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

8. Your Choices

You have the following rights regarding your Personal Data:

• Access: Request to view the Personal Data we hold.
• Correction: Request updates to incorrect or incomplete data.
• Deletion: Request the removal of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications by following instructions in our messages or contacting us.

9. Your Rights

Under applicable laws, you have the right to:

• Access your Personal Data.
• Request corrections or deletions.
• Restrict or object to processing.
• Request data portability.

To exercise these rights, contact us via the details in the "How to Reach Us" section.

10. Data Controllers

F4WARD is the primary data controller for your Personal Data.

11. Cookies

We use Cookies to enhance your experience on the Platform.

Managing Cookies: You can manage or disable Cookies through browser settings. However, disabling them may affect your experience on the Platform. For more information, contact us at info@f4ward.com.au

12. How to Reach Us

For any questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: info@f4ward.com.au

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected in the "Last Updated" date at the top of this document. We encourage you to review this policy regularly to stay informed about how we protect your data.

14. Privacy Policy Changes

Changes to this Privacy Policy will be posted on this page with an updated "Last Updated" date. Continued use of the Platform after changes signifies your acceptance of the revised policy.

15. Change Log

02/06/2025: Initial version of the Privacy Policy